Create Outbound Message

Create Outbound Message to Update Send360

When the approval status of a record in the custom object of Send360 Orders changes, it's critical that Salesforce call out to and update Send360's separate database running on AWS, so users can see natively in Send360 that an order is approved, can download PDFs, or so orders for print and/or mail fulfillment are released for print production.

The mechanism for this update will be your Approval Workflows triggering an OUTBOUND MESSAGE which calls a web service at Send360. The outbound message setup itself is configured as below.

Create an Outbound Message

• In Salesforce, go into SETUP and go to Process Automation > Workflow Actions > Outbound Messages.
• Click the NEW OUTBOUND MESSAGE button to create a new outbound message.
• For your new outbound message, use the following settings:

  • Name it "Send360 Order Approval Notification" or similar.

  • Input a ENPOINT URL of:
    https://psfwebservicesaz.printsf.com/Send360ApprovalService.asmx

  • Set the USER TO SEND AS as a user that has at least VIEW ALL RIGHTS on the Send360 Orders object and at least VIEW rights on all fields on that object.

• Enable the SEND SESSION ID checkbox.
  * Include the SELECTED FIELDS shown below.
  

After you've made your entries, click SAVE