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    Infosec FAQ
    • 29 Jan 2024
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    Contents

    Infosec FAQ

    • Updated on 29 Jan 2024
    • 1 Minute to read
    • Contributors
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    Article summary

    Information Security Frequently Asked Questions

    • Where is data stored? Send360 data hosts on AWS. Synched reporting data is in your 2 SFDC custom Send360 objects.

    • What’s the integration like? A “Composite” app delivered as a “Canvas App”. See overview here

    • What are oAuth settings in SFDC?: *Set as “Admin approved users are pre-authorized”. See here*.

    • Is use of an SFDC Integration User Supported? The scheduled sync process runs via a dedicated or shared integration user or under a "real" user with our Integration User Permission Set (or a cloned & refined version of it) assigned. Individual users of Send360 (ex: sales or marketing staff) connect under their own Salesforce Session (no credentials are entered in Send360 per individual user). See here.

    • Controls over user access?** Access is controlled via SFDC User Profiles and/or Permission Sets; feature enablement inside Send360 is managed via Send360 Security Profiles (in our app, independent of SFDC)

    • How is mail list or other data sent from Salesforce to Send360? Via the SFDC API w/ TLS 1.2 encryption. All data displayed in browser via HTTPS/SSL.